Refund policy

## Slinger Return and Refund Policy

We want you to be satisfied with your Slinger Uni-Flex Tailpipe Hanger. Please inspect and test-fit all components before driving the vehicle.

### 30-Day Clean Test-Fit Returns

You may request a return within 30 calendar days after your order is delivered.

The Slinger may be carefully assembled and test-fitted to confirm mounting position and fitment. To qualify for a return, the vehicle must not have been driven with the product installed, and the product must not have been exposed to exhaust heat.

Returned products must be:

* Clean and in resalable condition
* Complete with all supplied straps, sleeves, brackets, hardware, adjusters and safety components
* Free from heat damage, road debris, corrosion and excessive installation damage
* Uncut, undrilled, unwelded and otherwise unmodified
* Returned with proof of purchase

Minor marks resulting from a careful stationary test-fit will not automatically disqualify a return.

### Nonreturnable Products

A return cannot be accepted if the product:

* Was used while the vehicle was driven
* Was exposed to exhaust heat
* Was cut, drilled, welded, permanently bent or otherwise modified
* Was damaged by improper installation, misuse, collision or contact with the roadway
* Is missing components or hardware
* Was purchased as a final-sale, clearance or custom-modified item

### Requesting a Return

Contact us before shipping a product back. Include:

* Your name and order number
* The reason for the return
* Photographs of the product and all included components
* Photographs showing the installation area when the return concerns fitment

Approved returns will receive return instructions and a Return Authorization number. Returns sent without authorization may be refused or delayed.

Do not send returns to the address printed on the shipping package unless we specifically instruct you to use that address.

### Return Shipping

For fitment concerns, ordering mistakes or a change of mind, the customer is responsible for return-shipping costs.

If we shipped the wrong product, or if the product arrived damaged or has a confirmed manufacturing defect, we will provide return instructions and cover reasonable return-shipping costs.

We recommend using a trackable shipping service. We are not responsible for unauthorized returns or return packages lost in transit.

### Refunds

After the returned product is received and inspected, we will notify you whether the return has been approved.

Approved refunds include the purchase price of the returned product and any applicable sales tax. Original shipping and handling charges are not refundable unless the return resulted from our error or the product arrived defective or damaged.

Refunds are issued to the original payment method. Please allow up to five business days for us to inspect the return and initiate the refund. Additional processing time may be required by your bank or payment provider.

No restocking fee is charged for an approved return that meets this policy.

### Damaged or Incorrect Orders

Inspect your order promptly after delivery. Contact us within seven calendar days if:

* The package was damaged during shipment
* Parts are missing
* You received the wrong product
* A component appears defective

Keep the packaging and provide photographs of the shipping box, label, product and affected components.

### Exchanges

When inventory is available, an approved return may be exchanged for a replacement product or component. Replacement shipping will be covered when the exchange is necessary because of our error, shipping damage or a confirmed manufacturing defect.

### Installation Responsibility

The Slinger is an adjustable automotive exhaust-support product. Vehicle configurations, aftermarket exhaust systems, mounting locations and installation conditions vary.

Customers are responsible for verifying adequate clearance from the exhaust, suspension, drivetrain, fuel system, brake system, wiring, body panels and roadway before operating the vehicle. A return or warranty does not cover damage caused by incorrect installation, insufficient clearance, misuse or product modification.

This return policy applies only to products purchased directly from Slinger. Products purchased from another retailer must be returned according to that retailer’s policy.

### Contact

To request a return, contact:

Slinger Customer Support
Email: support@slingerexhaust.com
Website: SLINGEREXHAUST.COM